Report an Issue with Your Order
If you’ve encountered an issue with your recent order, we want to hear from you. Our team is here to help and is committed to resolving any problems. Please use the form below to file a claim and our customer service team will review your request and respond within 24-48 hours.
Our 30-Day Customer Guarantee
Rest assured, your order is protected by our risk-free, 30-day customer satisfaction guarantee. This covers issues of plants arriving damaged, dead, sick, or if you received the wrong item. If your claim is valid, we’ll offer you either a free replacement plant or a full refund—your choice.
Thank you for trusting us, and we look forward to making things right!